Technical difficulties • Re: pm55 (Xen dallas) offline
The server has been rescued, we are yet to receive a RFO.Statistics: Posted by Admin — Fri Sep 16, 2016 2:28 am
View ArticleTechnical difficulties • pm28 complete failure
Hello!As you have been notified if you had a service on it, pm28 experienced a complete failure, even IPMI wont work.Unfortunately, it seems it died slowly and corrupted the data on raid.We moved the...
View ArticleTechnical difficulties • Re: pm28 complete failure
We recovered a lot of data, sorting it out now. If you do not have backups (very bad idea) please open a ticket, we will try to solve the requests in order.Statistics: Posted by Admin — Mon Sep 19,...
View ArticleTechnical difficulties • IWStack outage
We are aware of the problems with the IWStack infrastructure.The cause seems to be a cascade failure and, for now, we do not know what is the reason for it. The problem is ongoing, we will keep...
View ArticleTechnical difficulties • Re: IWStack outage
The service is restored, however, we are still investigating the causes. An aparent slowdown of the network might have caused the issue, but there are no clues on why it happened yet.Statistics:...
View ArticleTechnical difficulties • PM73 failure
Hello!PM73 crashed this morning and is not coming back, we are investigating the possible causes, looks like hardware failure.Since we do not know what is wrong yet, there is no ETA. We will update...
View ArticleTechnical difficulties • Re: PM73 failure
Hello!The server has been recovered completely as far as we can tell.Statistics: Posted by Admin — Tue Nov 01, 2016 10:19 am
View ArticleTechnical difficulties • pm14 raid issues
Hello!pm14 locked up with raid issues, we are trying to recover it.Statistics: Posted by Admin — Wed Nov 30, 2016 10:11 am
View ArticleTechnical difficulties • Re: pm14 raid issues
Server is up, but the raid rebuild keeps failing with a disk dropping even after being changed. We may need to replace the node.Statistics: Posted by Admin — Wed Nov 30, 2016 6:19 pm
View ArticleTechnical difficulties • NL IWStack capacity issues
Hello!All nodes in NL for IWStack are at or close to capacity, therefore, restarting VMs after a crash or shutdown may not be successful as there will not be enough memory to run.We are adding new...
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